We are very pleased with the copier and the service offered by A-COPI / Kinney Office Systems. Ron Redman was very helpful in helping us choose the right copier for our company and followed up several times to make sure the machine was performing well. A-COPI / Kinney Office Systems worked with our IT support personnel to provide a smooth transition from one copier to the next. The copier machine worked well during the last 15 months and we are very glad that we switched to A-COPI / Kinney Office Systems.Corleen Iannazzi, Business Manager | Penobscot Theatre Company
While researching multifunction machines, Ron Redman and the A-COPI team were very accommodating in answering all of our questions, setting up a demonstration for the Toshiba E-Studio, and allowing us to review all our options before purchasing. We looked at other brands and companies before purchasing. Ron gave us the information we needed to make an educated decision, without being pushy or making us feel rushed during the buying process.
One of the main reasons we purchased with A-COPI / Kinney Office Systems is the outstanding customer service. After the copier was set up in our office, a technical associate came out and set up every computer, getting our scanning and emailing functions working. We have a LINUX server, so some of the setup was not completely straight forward. The A-COPI staff was able to work seamlessly with our Information Technology personnel to get everything running.
Ron stops into our office or calls us on occasion to make sure we have everything we need and that our Toshiba is running well. He has even gone so far as to hand deliver toner before when we ran low. This is the second Toshiba machine that we’ve had in our office, and are very pleased with the product. We have had very few service calls and when we do, it’s typically for regular maintenance. I would highly recommend the Toshiba brand.
Thank you for providing us with a solid product and exceptional service before, during and after the sale.Sally D. Hartford, CFO | The Fitch Company
We have worked with Ron Redman and A-COPI / Kinney Office Systems for the past 20 years and are very satisfied with them. Ron has always been very prompt in taking care of our needs when we are purchasing new copiers and the customer service is always excellent. The technical services is very good, as well. They usually solve whatever issues we have very promptly. We always recommend Ron and A-COPI / Kinney whenever someone asks us where we get our copiers.
We exclusively use Toshiba copiers and wouldn’t use any other.Susan Robinson, Bookkeeper | Realty of Maine
The Bangor Region Chamber of Commerce has been working with A-COPI / Kinney for approximately 15 years. We have been highly satisfied with the products, services and customer service we have received from A-COPI / Kinney over the years.Kate Grover, Vice President of Membership and Marketing | Bangor Region Chamber of Commerce
The photocopy machine we now have, the Toshiba eStudio 5540c, is an amazing machine. Since leasing this machine, we are now printing our monthly newsletter, event programs and posters in-house, saving us time and money.