Our experience leasing a Toshiba copier through Ron Redman at A-COPI / Kinney Office has been excellent. The machines have been reliable and appropriate for our business. Ron, as well as the service personnel, has taken great care of us; always in a prompt and professional way.Alan P. Hess, Owner | Ameriprise Financial
H.O. Bouchard has been very pleased throughout the years with all aspects of A-COPI / Kinney Office Systems Toshiba equipment, service and support for as long as we have been doing business with them. All the individuals we have worked with (specifically Ron Redman) have been helpful in determining our needs and working towards solutions that work best for H.O. Bouchard. We would highly recommend developing and maintaining any type of business relationship with A-COPI / Kinney Office Systems as they have always been there for us.Amos McCannell, Chief Financial Officer | H.O. Bouchard, Inc.
The hockey office at the University of Maine has been involved in a trade agreement with Kinney Office Systems / A-Copi Imaging Systems for a number of years now. We have been delighted with the agreement we have had and the customer service we have received has been outstanding, especially over the past couple of years.
Jesse Parker has done a great job seeing to it that our needs have been met and he is always willing to listen to concerns and take corrective action when necessary. We are very happy with our arrangement and hope that we can continue this for years to come.Paul J. Culina, M.Ed., LATC, Director | University of Maine Hockey
We wanted to be sure to thank you for your compassionate attention to our small printing business! We were in panic mode trying to complete multiple time-sensitive projects and one of our photocopiers decided to take a hiatus from production – bringing us nearly to tears and causing maximum frustration for all of us.
Instead of belittling our situation or offering “bandaid fixes”, you took a personal interest in our situation and spent much time and effort to come to us with a more permanent solution. Thank You! We remain satisfied with our new equipment.
Even more important to us, personally, is your continued presence as our support/solution representative. “Service after the sale” is an old cliche, but, it remains a vital component to the success of our business. You define that quality. Thank you!
We look forward to having a long and mutually satisfying working and personal relationship with your company and you, personally.Rhoda and Ed Hodgdon, Owners | Fundy Bay Printing, Machias, Maine